Senior Experience Designer

by Sarah Jutras

About Us

Make&Model is an experience design studio that delivers well-crafted work with a purpose. We seek to positively affect our partners, our communities, and the world around us. With a curious and collaborative spirit, we make holistic design solutions for products, services, and brands.

As an intentionally small studio, we make choices about projects, modes of working, opportunities for mentorship, and cause-focused work, together. Our headquarters are in San Francisco with distributed team members in Los Angeles, Chicago, and DC. We work as a remote team utilizing various digital tools to stay connected (Slack, Zoom, Miro, Range). Occasional travel for team offsites, client onsites & kickoffs post-pandemic.

About the Role

As a Senior Experience Designer, you will have the opportunity to both perform independently in client projects as project lead, as well as partner/pair with other Make&Model design team members on collaborative projects. In this position, you will balance both thoughtful user experience design and detail-oriented user interface/visual design for digital products & services across industries including science, technology, health, wellness, and social good.

As a Make&Model team member you:

  • Work collaboratively — internally, and with our clients
  • Have experience in client management, comfortable in managing project outcomes and presenting work directly to clients as well as maintaining client relationships as a project lead
  • Have a high level of self-motivation and ability to participate in all project phases, from strategy to research to iteration to launch, with the ability to manage time effectively
  • Have continued curiosity and stay humble: you have an eagerness to learn and a growth mindset. You stay open-minded and have a desire for feedback on how you can grow
  • Bring your whole self to your work and are excited to share your creative passions
  • Help create a culture that includes wellness, inclusivity, fun, and passion

As a Senior Experience Designer you:

  • Work iteratively on initial concepts, user flows, prototypes, and high fidelity visual design
  • Have the ability and desire to solve complex product design problems and think strategically, challenging the status quo to find new ways of solving problems
  • Are comfortable planning research studies, conducting 1:1 interviews, and synthesizing research findings to inform design decisions
  • Exhibit strength in synthesizing and presenting findings but most importantly, articulating design rationale
  • Have the ability to create design systems and think systematically for responsive, modular, and component-based design

Salary & Benefits

Salary range:
$115k - $130k, commensurate with experience

Benefits:

  • Full health, dental, and vision coverage for you and your dependents (Blue Shield of CA or Kaiser)
  • Unlimited discretionary vacation and studio-wide end-of-year closure
  • Eleven paid company holidays
  • Make&Model day (also known as 20% time) each week to work on internal and professional development
  • As we are a new company, our benefits will continue to evolve as and when it makes sense for the team. That being said, the benefits we plan to introduce within the next year include parental leave, 401k, and donation matching to racially equitable and inclusive social impact organizations.

Our Values

Take Care
With our work, of ourselves and of each other we want to ensure everyone and everything is taken care of. We value and respect the whole selves we each bring to our work, from our backgrounds to our skill sets to our future goals. We care for and support the growth of each other and our communities.

Consider Purpose
Inquiry and intention guide the way we choose our projects, and how we do the work. We create with purpose, on purpose. We pause and consider the opinions, expertise, and desires of our team to guide our decision making and process building.

Leave It Better
Clients, projects, the world, we want to ensure we’re bringing value and leaving things better than we found them. We reflect so we continue to grow and improve. We embrace dedication, generosity, communication, and transparency.

Find Light in the Fog
Being creative involves fearless iteration in uncharted territory, but using the unknown to our advantage is an incredible, essential part of the creative process.


Interested in Joining Us?
To apply please send a cover letter and resume to [email protected]